Remote printer management and monitoring of professional office printing devices, such as laser, inkjet or multifunction printers, are well-established operational practices, which allow providers of Managed Print Services to improve their business, increasing efficiency and profitability.

Most dealers (be they resellers of office products, toner and printing consumable distributors, or printer management service providers) base their processes for billing, meter reading, proactive supply of toner and fleet management on Cloud-based software platforms dedicated to the detection and remote monitoring of data from the devices, its management, and generating reports and analyses that allow business processes to be performed very cost-effectively and efficiently.

For the dealer, it is essential that the remote monitoring and printer management service is based on a reliable, high-performance software platform, which provides simply and promptly all the features needed for an optimized and cost-effective management of the printer and MFP fleet.


It is also in the dealer’s best interests that the Cloud-based printer monitoring software platform is supplied by an independent company, not tied to any manufacturer of hardware or consumables. This ensures that all brands and models of printers on the market are managed with an equal level of care and reliability, and that there is a maximum guarantee of privacy and confidentiality of fundamental business information, such as customers, contracts, costs, volumes produced and amount of consumables used.